30+ Year of experience
We Work Where Most Firms Stop
We are a Canadian business consultation firm built to support companies that have already grown — and now face complexity.
Our clients usually come to us after something slows: timelines slip, margin dips, team output plateaus, or internal systems show signs of strain. Most have tried outside help before. It didn’t solve the problem. We approach things differently.
Built by Operators. Backed by Systems.
We are not career consultants. Our team is made up of former operators, process architects, systems engineers, and finance professionals with experience inside high-growth companies.
We’ve built processes for firms in Toronto, Calgary, Vancouver, and Montreal — across sectors including SaaS, financial services, logistics, healthcare, and professional services. We’ve worked behind the scenes of $2M businesses and $60M+ operations.
The goal: to make sure internal systems run on structure, not hope.
Our Approach
We don’t “strategize.” We fix what’s broken — and document everything so your team can own it after we leave.
We assess your processes through structured diagnostics, compare performance to industry benchmarks, and deliver operational frameworks that work without ongoing outside support.
- KPI trees linked to actual execution
- SOPs that reduce reliance on oral instructions
- Team-level performance models backed by reporting
- Risk controls and compliance frameworks you can use in audit conditions
- Tech stacks built for actual usage — not slide decks
Our Mission
To replace chaos with clarity — using business systems that perform without explanation.
Our Values
- Performance before polish
- Execution before aesthetics
- Documentation before meetings
- Systems over sentiment
- Short-term reliance is not the goal
Who We Work With
We work with Canadian companies that already have traction — and infrastructure to fix. We’re not selling maturity models or motivation decks. We build process systems that hold up under pressure.
Common client profiles include:
- SaaS companies scaling beyond manual delivery
- Service firms with high headcount and unclear handoffs
- Financial teams needing audit-ready documentation
- Operations teams missing visibility into task timelines or owner accountability
- Department heads with unclear KPIs, overcomplicated tech, or risk liabilities
Whether you’re running fractional leadership, managing bilingual operations, or preparing for acquisition, our job is to make sure your business runs cleanly from the inside out.
Canadian-Focused, Systems-First
We understand the unique requirements of working in Canada: bilingual documentation, compliance demands, tax and audit constraints, and regional nuances in team structure.
Our team has delivered process frameworks that comply with Canadian federal and provincial standards, while reducing rework, manual data handling, and friction between departments.
What Makes Us Different
We’re not chasing billable hours. We work with a fixed-scope, fixed-deliverables model — focused on system durability, not long-term dependency.
SaaS Stack Audits
Remove unused tools
Save up to $500K/yr
Performance Rebuilds
Reduce decision drag
By 20–40%
CRM Reconfigurations
Cut lead handoff delays
By 70%
Workflow Design
Reduce cycle time
By 14–32%
No theory. Just measurable, structured outcomes your team can run without ongoing consulting input.
You’ll Always Know What You’re Getting
Here’s what we provide, depending on scope:
- System audits
- Workflow tracebacks
- Throughput analysis
- Team accountability maps
- SOP libraries
- Role alignment frameworks
- Role alignment frameworks
- Risk register documents
- Dashboard build-outs
- AI system logic (GPT-based workflows)
- Governance and escalation structures
- Implementation support (light or embedded)
Each deliverable is documented, stored in your system (Notion, Confluence, Google Workspace, etc.), and passed off with clear handover instructions.
How We Engage
98%
Client Satisfaction
Short-term consultations
(2–6 weeks) for process-specific fixes
Full system reviews
(8–24 weeks) covering operations, finance, and internal execution
Implementation support
(remote or on-site, depending on location and need)
Quarterly audits
for teams running on internal versions of our systems
You can work with us directly, or loop us in alongside internal operators, project managers, or fractional leaders.
Ready to See the Gaps?
If your business is running well — but not clean — we’ll show you where time, clarity, and execution are getting lost.
Book a consultation review. We’ll tell you exactly what needs to be fixed — and what happens if it isn’t.
